Home Hearth, Inc. Terms and Conditions:

All purchasing transactions take place over a secure connection. We use 128 bit certificate encryption. It is encrypted with the highest standards and latest technologies possible. As for personal information, we will not give any information you confide in us to any other companies without first recieving consent from you. We realize that your personal information is given to us for purchasing and shipping reasons only, and we respect that. If you have any questions, please call us at 1-706-348-7735.

Item Info and Pricing:
Home Hearth, Inc. reserves the right to change item pricing or information at any time. As a result, prices on our website may not be accurate. If an item is ordered off of the internet before we have updated our prices, the purchaser will be notified and given the option to cancel or pay the difference. If the price of an item is lowered after a purchase is made, Home Hearth, Inc. will not refund the difference to the customer.

Shipping:
All shipments, unless specifically denoted, are curb-side shipments. In home delivery is neither implied nor offered without additional charge, and is not neccessarily available even if the customer is willing to pay more for it.

Home Hearth, Inc. does not charge shipping on items with a free shipping icon next to them on our website.

We use UPS & FedEx for smaller items, and larger items go freight. We reserve the right to choose which freightway carries your shipment. We do not, however, control the shipping companies (freight, UPS or FedEx). Once a shipment is in the hands of the delivery company, we cannot change shipping addresses, we cannot make a delivery happen on a certain day, and we can only approximate delivery times. Bascially we only know what they tell us from that point on. We wish we had more direct control over shipments, but that is not how shipping companies work.

If, upon inspection of a shipment, the product itself is visibly damaged, Call us while the driver is still there! Please open the package upon reciept, before the driver leaves if possible, and inspect for damages. If you discover damage upon opening the box, call us right away! This way, we have proof that the item was damaged by the shipping company and not by the customer. Doing these things will expidite reciept of a replacement product on your end, and reimbursment from the shipping company on our end. If you live in a large metropolitan area, difficulty in shipping may increase shipping prices. We will notify you before any additional charges are made if this is the case. If you do not inspect your shipment for damages right away, we cannot be held responsible for the damages later.

Our in-stock orders will probably take about 7-14 business days to reach a customer. Any custom orders will take approximately 4-6 weeks. We ship to continental U.S. locations only.